what a nightmare stay at capital inn and suites, a reminder to prioritize cleanliness and comfort with 24-hour reception assistance

Disappointing experience with room standards.

I had a fantastic stay at Capital Inn And Suites. The room was spacious and comfortable, with easy access for seniors. The flexible check-in time made my arrival smoother, and the nearby downtown area was a delightful bonus.

i had a great stay at capital inn and suites. my room was cheap and spacious, which was a nice surprise. the location is super close to downtown albany, and there was plenty of parking available. i enjoyed the flexible check-in time and got a king suite. Two doubles, which was fantastic!

can recommend

I enjoyed my stay at Capital Inn And Suites. The spacious room offered comfort, and the location was excellent for exploring nearby attractions. Check-in was flexible I noticed some wear inside the hotel. I had a pleasant experience exploring Americana.

clean comfortable stay with some room for improvement

The flexible check-in times were greatly appreciated after a long drive. The ample parking space made it easy to find a spot close to the entrance. I enjoyed the spaciousness of the room, allowing me to move around freely even with all my luggage.

The mattress was a bit worn out, affecting sleep quality.

I appreciated the spacious layout of my room. There was plenty of parking available, and check-in was flexible, which made my arrival easier. As a traveler from Europe, I found the proximity to downtown helpful for exploring local sights. I also noticed that the room came with a king-sized bed and two doubles, which was quite convenient for my stay.

The furniture looked worn and the shower didn't appear clean. The room layout was spacious, plenty of parking available, and check-in was easy.

Family with children lovely stay

Price and location were good. Staff tried to accommodate. We got a double room that was clean and spacious, gave us plenty of room for the kids to roam around. They had a nice little play area that my kids loved so much, it kept them entertained for hours.

But it wasn't exactly budget-friendly though, you get what you pay for.

Spacious room and excellent location

I had a delightful stay with a spacious room that exceeded my expectations, complete with a comfortable bed and ample parking. The location was incredibly convenient, being just a short distance from downtown Albany, which made it easy to explore. The flexibility of check-in time really made my travel experience smoother. Only downside was the slightly worn furniture in the room.

The room was comfortable and a good size. Beds were super comfy, and overall, I enjoyed the layout. Some furniture was a bit worn, though, which was a slight bummer. Bathroom cleanliness could have been better too.

Had a great time with friends! We explored nearby attractions and found the price unbeatable for a group. The rooms were clean, and we appreciated the cozy atmosphere for our hangouts. Definitely recommend checking out the local dining spots. they impressed us all!

The only downside was that while the exterior looked good, the interior showed some wear and tear. The lack of a lock on our room's exterior door made us a bit uneasy.

Avoid Unless You Want a Bad Experience

My solo stay was a nightmare. From the broken TV to the unkempt room, nothing felt welcoming. I felt unsafe throughout my 6 nights. Look elsewhere for a cozy retreat.